Napu NSJ, R. Yunus DM. Evaluasi Layanan Dinas Komdigi Kota Gorontalo Mengacu Pada Framework ITIL Versi 3 Domain Service Operation. simkom [Internet]. 2025Jul.26 [cited 2025Oct.24];10(2):310-23. Available from: http://e-jurnal.stmikbinsa.ac.id/index.php/simkom/article/view/936